MrMobi Casino Responsible Gaming

Our Commitment to Safe Play

We at MrMobi Casino understand that for a small number of players, gambling can become a problem. That is why we take a proactive approach — providing clear information, accessible tools, and pathways to professional help whenever they are needed. Our responsible gaming policy applies to every player on our platform, regardless of how often or how much you play.

Gambling at Mr Mobi should always be treated as entertainment, not as a way to make money or escape from personal difficulties. If you ever feel that your gambling is becoming less enjoyable or more difficult to control, we encourage you to use the resources we make available to you — and to reach out to our support team at any time. Before you start playing, make sure to review the available bonuses and understand how they interact with responsible gaming limits.

Player Protection Tools We Offer

At MrMobi Casino, we provide a full suite of responsible gaming tools directly within your account. You can access these tools at any time, and our 24/7 customer support team is always ready to assist you in setting them up.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your Mr Mobi account. Once a limit is in place, it takes effect immediately, and any request to increase it will be subject to a mandatory cooling-off period. Reducing a limit, however, takes effect right away — because we always prioritise your safety over everything else.

Loss Limits

Our MrMobi platform lets you set a cap on how much you can lose over a defined time period. This is a powerful tool to help you manage your budget and avoid chasing losses. Like deposit limits, reductions take immediate effect.

Session Time Limits

Here at Mr Mobi, you can set a maximum session duration to control how long you play in a single sitting. Once your chosen time is up, you will be automatically logged out. You can also choose to receive reality check reminders at regular intervals during your session — a simple pop-up that lets you know how long you have been playing and how much you have spent.

Wagering Limits

We at MrMobi Casino also offer wagering limits, which cap the total amount you can bet within a set time frame. This gives you an additional layer of control over your gaming activity.

Cool-Off Periods

If you need a short break from gaming, our Mr Mobi cool-off feature allows you to temporarily suspend your account for a period of your choosing. During a cool-off, you will not be able to log in or place any bets, and you will not receive any promotional communications from us.

Self-Exclusion

For players who feel they need a longer break, we at MrMobi Casino offer self-exclusion. You can exclude yourself from our platform for a minimum period, and during this time your account will be fully suspended. We will also remove you from our marketing lists. Self-exclusion is a serious step, and we handle every request with care and confidentiality.

In addition to our own self-exclusion programme, we fully support the GAMSTOP national self-exclusion scheme for UK players. If you register with GAMSTOP, you will be excluded from all UK-licensed gambling sites, including our Mr Mobi platform. We strongly encourage any player who feels they have a problem to consider this option.

Recognising Problem Gambling

We at MrMobi Casino want to help you recognise the early signs that gambling may be becoming a problem. Being aware of these signs is the first step towards getting help. Ask yourself the following questions honestly:

• Do you spend more money on gambling than you can afford to lose?
• Do you gamble to escape stress, anxiety, or personal problems?
• Do you feel irritable or restless when you try to cut back or stop?
• Have you tried to win back money you have lost (chasing losses)?
• Has gambling caused tension in your relationships, work, or finances?
• Do you find yourself lying to friends or family about your gambling habits?
• Do you continue gambling even when you know you cannot afford to?

If you answered yes to any of these questions, we strongly encourage you to use our responsible gaming tools and to seek support from one of the organisations listed below. Our Mr Mobi support team is also available 24/7 if you need to speak with someone directly.

Support Organisations We Recommend

Here at MrMobi Casino, we work alongside leading gambling support charities and organisations. If you are concerned about your gambling — or that of someone you care about — these organisations offer free, confidential help:

Protecting Younger Players

We at Mr Mobi have a zero-tolerance policy regarding underage gambling. Our platform is strictly for players aged 18 and over. We carry out age verification checks as part of our registration and KYC process, and we reserve the right to request additional documentation at any time to confirm a player's identity and age.

If you share a device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. Tools such as Net Nanny, Cyberpatrol, and Betfilter can help you restrict access at the device or network level. Our MrMobi Casino team is happy to provide further guidance on this if you contact us.