MrMobi Casino Terms and Conditions

Welcome to MrMobi Casino. These Terms and Conditions govern your use of our website and services available at mrmobi.com. By registering an account and using our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before creating an account or making any deposits. At MrMobi, we are committed to providing a transparent, fair, and secure gaming environment for all our players.

1. About Us

Our Mr Mobi online casino is operated by ProgressPlay Limited, a company registered in Malta (registration number C58305), with registered offices in St Julians, Malta. Payment processing services are provided by Babaloo Limited, registered in Gibraltar. At MrMobi Casino, we hold licenses issued by two of the most respected regulatory bodies in the industry:

• Malta Gaming Authority (MGA) — License MGA/B2C/231/2012, issued on 16 April 2013
• UK Gambling Commission — Account number 39335

These licenses ensure that our Mr Mobi mobile casino operates in full compliance with applicable gambling laws and regulations. Our licensing status can be verified directly with the respective authorities at any time.

2. Eligibility and Account Registration

2.1 Who Can Register

To use our MrMobi Casino services, you must meet the following eligibility requirements. We reserve the right to verify your eligibility at any time and to suspend or close accounts that do not comply:

• You must be at least 18 years of age
• You must be located in a jurisdiction where online gambling is legally permitted
• You must not be a resident of any restricted country, including the United States and other territories where we do not offer services
• You must not be registered on any self-exclusion list
• You must not already hold an active account with our Mr Mobi phone casino

2.2 Account Information

When registering at our MrMobi platform, you agree to provide accurate, current, and complete information. We may request identity verification documents at any point, and your account may be suspended until verification is complete. You are solely responsible for maintaining the confidentiality of your login credentials.

3. Bonuses and Promotions

3.1 Welcome Bonus

At Mr Mobi Casino, we offer new players a welcome bonus: sign up, deposit a minimum of £10, and receive a 200% match bonus up to a maximum of £20. This means your first qualifying deposit is matched at double its value, subject to the maximum bonus amount. Our Mr Mobi casino bonus is subject to wagering requirements, which must be fulfilled before any associated winnings can be withdrawn.

3.2 Bonus Terms

We apply the following general conditions to all our bonus offers, including any Mr Mobi free spins, promo codes, and bonus codes:

• All bonuses are subject to wagering requirements as stated in the specific promotion
• Bonuses are non-transferable and may not be exchanged for cash unless wagering conditions are met
• We reserve the right to withdraw or modify any bonus or promotional offer at any time
• Any Mr Mobi bonus code or Mr Mobi promo code must be entered at the time of deposit to be valid
• Mr Mobi free spins no deposit offers, where available, are subject to individual terms specified on our promotions page
• Only one account per household, device, or IP address is eligible to receive promotional offers

3.3 Ongoing Promotions and Loyalty Programme

Our MrMobi Casino Rewards Programme provides ongoing value through missions, leaderboards, levels, and badges. Points earned through gameplay can be redeemed in our Rewards Store for free spins, deposit bonuses, and cashback offers. We also run regular tournaments and leaderboard competitions, such as our Weekly Cash Spins races, which reward our most active players with prizes including cash spins on featured games.

4. Deposits and Withdrawals

4.1 Deposit Methods

At MrMobi, we support a wide range of deposit methods to suit the needs of our players. Our minimum deposit is £10. We accept the following payment options:

• Visa and Mastercard
• Apple Pay and Pay by Bank
• Pay via Phone
• Paysafecard, Neosurf
• Skrill, Neteller, Payz
• PayPal

Please note that we do not currently accept cryptocurrency payments at our Mr Mobi online casino.

4.2 Withdrawal Methods and Processing Times

We process all withdrawal requests within 1 business day (pending period). After our internal processing is complete, the estimated transfer times per method are as follows:

• Skrill, Neteller, Instant Bank Payment — approximately 1 business day
• Payz, Apple Pay, Paysafecard — approximately 3 business days
• Debit cards and PayPal — 3 to 7 business days

Please be aware that Mastercard withdrawals are not available on our platform, and Visa withdrawals may be restricted in certain countries. A fee of 1% (maximum £3) applies per withdrawal transaction. We recommend using the same method for both deposits and withdrawals where possible.

5. Responsible Gaming

We at MrMobi Casino take responsible gambling seriously. Our Mr Mobi mobile casino provides a range of tools to help you stay in control of your gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. If you feel that gambling is negatively affecting your life, we urge you to contact our support team immediately or visit organisations such as GamCare and BeGambleAware. You must be 18 or over to use our services — we enforce strict age verification checks.

6. Games and Software

Our MrMobi platform features over 2,500 games across multiple categories, including slots, table games, live casino, and bingo. We work with leading game providers such as Pragmatic Play, Play'n GO, Blueprint, NetEnt, Microgaming, and Games Global, among others. Our library includes progressive jackpot slots, live dealer blackjack and roulette, and a wide variety of classic and modern titles. We continually update our game selection to bring you the latest releases from the industry's top developers.

7. Prohibited Activities

We strictly prohibit the following activities on our platform:

• Providing false registration information or impersonating another person
• Attempting to exploit software bugs or vulnerabilities for financial gain
• Colluding with other players or using automated software or bots
• Using our platform for money laundering or any other illegal financial activity
• Operating multiple accounts to obtain multiple bonuses
• Accessing our Mr Mobi online phone casino from a restricted jurisdiction

We reserve the right to immediately suspend or permanently close any account found to be engaged in prohibited activities, and to void any associated winnings.

8. Limitation of Liability

We provide our services on an "as is" basis. While we strive to maintain uninterrupted access to our MrMobi Casino platform, we cannot guarantee that our website will be available at all times. We shall not be liable for any losses arising from technical failures, service interruptions, or errors beyond our reasonable control. Our total liability to you in connection with these terms shall not exceed the amount of funds held in your account at the relevant time.

9. Governing Law and Complaints

These Terms and Conditions are governed by the laws of Malta and, where applicable, the laws of the United Kingdom. If you have a complaint regarding our services, we ask that you first contact our customer support team, who are available 24 hours a day, 7 days a week via live chat or by email at customersupport@instantgamesupport.com. If we are unable to resolve your complaint to your satisfaction, you may escalate it to the Malta Gaming Authority or the UK Gambling Commission, depending on your jurisdiction.

10. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. At MrMobi Casino, we will notify registered players of any significant changes via email or through a notice on our website. Your continued use of our services following any such changes constitutes your acceptance of the updated terms. We recommend checking this page regularly to stay informed of any updates.

11. Contact Us

If you have any questions about these Terms and Conditions or our services, our team at Mr Mobi Casino is here to help. You can reach us through the following channels:

• Live Chat: Available 24/7 directly on our website
• Email: customersupport@instantgamesupport.com
• Contact Form: Available in the support section of mrmobi.com

We are committed to responding to all enquiries promptly and professionally. Thank you for choosing our MrMobi platform — we look forward to providing you with a safe and enjoyable gaming experience.